§ GTC
General Terms and Conditions of the "Segelschule Neusiedl GmbH" with registered office in Neusiedl am See
By registering for one of our courses or entering into other contracts (e.g. rental) with us, our counterparties agree to the GTC and will comply with them.
Courses
Registration for the course:
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Registration can be made in person, by telephone, by e-mail or via the homepage. In any case it is binding and obligates to pay the course fee.
- Persons over the age of 16 are eligible to register.
- To register, please provide the following information: First and last name, address, e-mail address and telephone number.
Course fee:
- The course fee can be found in the current information material and on the homepage.
- For fixed bookings we ask for a deposit of € 50,00 to € 100,00 per person, depending on the course. This deposit is also the cancellation fee.
- Payment of course fees can be made in cash, by debit card or by bank transfer by the first day of the course. The rental fee, on the other hand, is to be paid in cash upon return of the rented equipment.
- Should a course have to be cancelled by us, we will refund the course fee in full.
- If a course is not attended despite registration or is cancelled by the customer, the full course fee will still be charged.
- The course must be completed in the course of the season. There is no entitlement to be able to complete it in the following season or to have parts of the course fee refunded.
Course conditions and safety:
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Course sessions cancelled due to weather conditions will be made up.
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We reserve the right to cancel courses where the minimum number of participants is not reached.
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The booked course must be completed during the current season.
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The instructions of the instructors must be followed. When sailing, life jackets must be worn from wind force 3 on the Beaufort scale. Sturdy shoes or neoprene shoes must be worn on board a sailing boat and when surfing. Glasses, mobile phones and other valuables must be secured against loss or stowed in the boxes provided. The sailing school Neusiedl is not responsible for loss or damage.
Cancellation and rebooking:
- As a rule, cancellation is possible in writing up to seven working days before the start of the course at the latest. In this case, the cancellation fee is € 50.00. After this date, the full amount will be charged, even if the course is not attended.
- A rebooking can be made free of charge up to 5 days before the start of the course at the latest.
Liability:
- All information on our homepages and other publications is given to the best of our knowledge and belief. However, we regret any errors that may have occurred, but cannot accept any liability in this case.
- We do not accept any liability for damage or loss of personal belongings of course participants.
Compensation
- Our inventory, premises, equipment, boats and other material are to be used with care.
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The course participant must pay compensation for any damage caused, unless this is due to a lack of sailing or surfing skills in the initial phase of the course.
Data protection
- By registering for the course, course participants give their consent under data protection law to the electronic processing of their personal details for all procedures required for the operation of the course.
- The data will not be passed on to third parties. Personal evaluations will not be made.
Hire
Duties of the skipper
- The skipper is responsible for the crew and the boat. He/she must inform himself/herself in advance about the reefing system, storm warning systems and the weather and instruct his/her crew accordingly.
- Renters of surfing equipment are responsible for it. They also have to inform themselves about storm warning systems and the weather.
Rental prices
- The rental prices can be found in the current information material and on our homepage.
- The rental price is to be paid in cash upon return of the rented item. The first hour is always charged in full, from the second hour onwards it is charged on a half-hourly basis.
- After completing a Basic Course Plus, a BFA Inland Course Plus or a 0-100 Course Plus once, the same course cannot be booked again to avoid the annual rent in the form of the Rent Card.
Weather
- Renters agree to be on the lookout for storm warnings and advisories and thunderclouds, and to seek the nearest possible harbour before the onset of a storm.
Salvages
- Salvage operations after capsizing or after misjudgement of the wind force or salvage operations from the reeds are subject to a charge.
- Hirers are obliged to arrive at the harbour by the end of opening hours, otherwise they will be salvaged for a fee.
- A charge of € 60.00 per half hour will be made for the motorboat including the driver, and an additional charge of € 45.00 per half hour will be made for the co-driver.
Compensation
- Our inventory, premises, equipment, boats and other material are to be used with care.
- Hirers are liable for any damage caused, unless this is due to material fatigue.
Liability
- All information on our homepage and other publications is given to the best of our knowledge and belief. Should we nevertheless have made a mistake, we regret this but cannot accept any liability in this case.
- Furthermore, we do not accept any liability for damage or loss of personal belongings.
(April 2022)
Windwerte Neusiedl am See
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Umsetzung des Services als Open Source Projekt durch Thomas Ederer.